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Section 1
18 Ünite • 360 Sayfa
Chapter 1: Planning & Booking (A2–B1)
20 Sayfa
Chapter 1: Planning & Booking (A2–B1)
20 SayfaIntroduction to Booking
Phrase Bank: Flight Search
Problem Solver: Flight Search
Phrase Bank: Hotel Reservations
Problem Solver: Hotel Reservations
Phrase Bank: Luggage Policies
Problem Solver: Luggage Policies
Phrase Bank: Refunds
Problem Solver: Refunds
Phrase Bank: Change Fees
Problem Solver: Change Fees
Phrase Bank: Travel Packages
Problem Solver: Travel Packages
Phrase Bank: Confirmation Emails
Problem Solver: Confirmation Emails
Crisis Script: Overbooking
Role-Play: The Booking Agent
Turkish Speaker Upgrade: Booking
Cultural Tip & Quiz
Summary & Checklist
Chapter 2: Documents & Essentials (A1–A2)
20 Sayfa
Chapter 2: Documents & Essentials (A1–A2)
20 SayfaIntroduction to Documents
Phrase Bank: Passport Inquiries
Problem Solver: Passport Inquiries
Phrase Bank: Visa Applications
Problem Solver: Visa Applications
Phrase Bank: Travel Insurance
Problem Solver: Travel Insurance
Phrase Bank: Emergency Contacts
Problem Solver: Emergency Contacts
Phrase Bank: Digital Documents
Problem Solver: Digital Documents
Phrase Bank: Photocopies
Problem Solver: Photocopies
Phrase Bank: ID Verification
Problem Solver: ID Verification
Crisis Script: Lost Passport
Role-Play: Consulate Visit
Turkish Speaker Upgrade: Documents
Cultural Tip & Quiz
Summary & Checklist
Chapter 3: Money & Phone Basics (A1–A2)
20 Sayfa
Chapter 3: Money & Phone Basics (A1–A2)
20 SayfaIntroduction to Utilities
Phrase Bank: Currency Exchange
Problem Solver: Currency Exchange
Phrase Bank: ATM Usage
Problem Solver: ATM Usage
Phrase Bank: Buying a SIM Card
Problem Solver: Buying a SIM Card
Phrase Bank: Wi-Fi Access
Problem Solver: Wi-Fi Access
Phrase Bank: Charging & Adapters
Problem Solver: Charging & Adapters
Phrase Bank: Mobile Roaming
Problem Solver: Mobile Roaming
Phrase Bank: Digital Wallets
Problem Solver: Digital Wallets
Crisis Script: Stolen Wallet
Role-Play: The Telecom Shop
Turkish Speaker Upgrade: Money
Cultural Tip & Quiz
Summary & Checklist
Chapter 4: At the Airport: Check-in & Security (A1–B1)
20 Sayfa
Chapter 4: At the Airport: Check-in & Security (A1–B1)
20 SayfaIntroduction to the Airport
Phrase Bank: Check-in Desk
Problem Solver: Check-in Desk
Phrase Bank: Self-Service Kiosk
Problem Solver: Self-Service Kiosk
Phrase Bank: Security Screening
Problem Solver: Security Screening
Phrase Bank: Gate Information
Problem Solver: Gate Information
Phrase Bank: Duty-Free
Problem Solver: Duty-Free
Phrase Bank: Lounges
Problem Solver: Lounges
Phrase Bank: Boarding
Problem Solver: Boarding
Crisis Script: Late for Flight
Role-Play: The Security Agent
Turkish Speaker Upgrade: Airport
Cultural Tip & Quiz
Summary & Checklist
Chapter 5: Immigration & Customs (A2–B2)
20 Sayfa
Chapter 5: Immigration & Customs (A2–B2)
20 SayfaIntroduction to Border Control
Phrase Bank: Purpose of Visit
Problem Solver: Purpose of Visit
Phrase Bank: Accommodation Proof
Problem Solver: Accommodation Proof
Phrase Bank: Duration of Stay
Problem Solver: Duration of Stay
Phrase Bank: Customs Declaration
Problem Solver: Customs Declaration
Phrase Bank: Prohibited Items
Problem Solver: Prohibited Items
Phrase Bank: Biometrics
Problem Solver: Biometrics
Phrase Bank: Connecting Flights
Problem Solver: Connecting Flights
Crisis Script: Secondary Inspection
Role-Play: The Immigration Officer
Turkish Speaker Upgrade: Customs
Cultural Tip & Quiz
Summary & Checklist
Chapter 6: On the Plane (A1–B1)
20 Sayfa
Chapter 6: On the Plane (A1–B1)
20 SayfaIntroduction to Flight Comfort
Phrase Bank: Finding Your Seat
Problem Solver: Finding Your Seat
Phrase Bank: Meal Service
Problem Solver: Meal Service
Phrase Bank: Entertainment System
Problem Solver: Entertainment System
Phrase Bank: Cabin Crew Requests
Problem Solver: Cabin Crew Requests
Phrase Bank: Turbulence
Problem Solver: Turbulence
Phrase Bank: Using the Lavatory
Problem Solver: Using the Lavatory
Phrase Bank: Landing Procedures
Problem Solver: Landing Procedures
Crisis Script: Sick Passenger
Role-Play: The Flight Attendant
Turkish Speaker Upgrade: On-board
Cultural Tip & Quiz
Summary & Checklist
Chapter 7: Flight Problems (B1–B2)
20 Sayfa
Chapter 7: Flight Problems (B1–B2)
20 SayfaIntroduction to Disruptions
Phrase Bank: Flight Delays
Problem Solver: Flight Delays
Phrase Bank: Cancellations
Problem Solver: Cancellations
Phrase Bank: Missed Connections
Problem Solver: Missed Connections
Phrase Bank: Lost Luggage
Problem Solver: Lost Luggage
Phrase Bank: Damaged Luggage
Problem Solver: Damaged Luggage
Phrase Bank: Compensation
Problem Solver: Compensation
Phrase Bank: Denied Boarding
Problem Solver: Denied Boarding
Crisis Script: Total Cancellation
Role-Play: Customer Service
Turkish Speaker Upgrade: Problems
Cultural Tip & Quiz
Summary & Checklist
Chapter 8: Transportation: Taxi, Public Transit, Ride Apps (A1–B1)
20 Sayfa
Chapter 8: Transportation: Taxi, Public Transit, Ride Apps (A1–B1)
20 SayfaIntroduction to Local Transit
Phrase Bank: Taking a Taxi
Problem Solver: Taking a Taxi
Phrase Bank: Public Bus/Subway
Problem Solver: Public Bus/Subway
Phrase Bank: Ride-Sharing Apps
Problem Solver: Ride-Sharing Apps
Phrase Bank: Buying Tickets
Problem Solver: Buying Tickets
Phrase Bank: Trains & Platforms
Problem Solver: Trains & Platforms
Phrase Bank: Walking Directions
Problem Solver: Walking Directions
Phrase Bank: Bicycles & Scooters
Problem Solver: Bicycles & Scooters
Crisis Script: Lost in the City
Role-Play: The Bus Driver
Turkish Speaker Upgrade: Transit
Cultural Tip & Quiz
Summary & Checklist
Chapter 9: Car Rental & Driving (A2–B2)
20 Sayfa
Chapter 9: Car Rental & Driving (A2–B2)
20 SayfaIntroduction to Car Rental
Phrase Bank: At the Rental Desk
Problem Solver: At the Rental Desk
Phrase Bank: Insurance Types
Problem Solver: Insurance Types
Phrase Bank: Damage Inspection
Problem Solver: Damage Inspection
Phrase Bank: Fuel Policies
Problem Solver: Fuel Policies
Phrase Bank: Driving Rules
Problem Solver: Driving Rules
Phrase Bank: Car Features
Problem Solver: Car Features
Phrase Bank: Returning the Car
Problem Solver: Returning the Car
Crisis Script: Roadside Breakdown
Role-Play: The Rental Agent
Turkish Speaker Upgrade: Driving
Cultural Tip & Quiz
Summary & Checklist
Chapter 10: Directions & Navigation (A1–B1)
20 Sayfa
Chapter 10: Directions & Navigation (A1–B1)
20 SayfaIntroduction to Navigation
Phrase Bank: Asking the Way
Problem Solver: Asking the Way
Phrase Bank: Landmarks
Problem Solver: Landmarks
Phrase Bank: Distance & Time
Problem Solver: Distance & Time
Phrase Bank: Prepositions of Place
Problem Solver: Prepositions of Place
Phrase Bank: Map Reading
Problem Solver: Map Reading
Phrase Bank: Clarification
Problem Solver: Clarification
Phrase Bank: Public Spaces
Problem Solver: Public Spaces
Crisis Script: Completely Lost
Role-Play: The Helpful Stranger
Turkish Speaker Upgrade: Directions
Cultural Tip & Quiz
Summary & Checklist
Chapter 11: Hotel Check-in & Requests (A1–B1)
20 Sayfa
Chapter 11: Hotel Check-in & Requests (A1–B1)
20 SayfaIntroduction to Hotels
Phrase Bank: Arrival
Problem Solver: Arrival
Phrase Bank: Room Types
Problem Solver: Room Types
Phrase Bank: ID & Deposit
Problem Solver: ID & Deposit
Phrase Bank: Amenities
Problem Solver: Amenities
Phrase Bank: Wi-Fi & Connectivity
Problem Solver: Wi-Fi & Connectivity
Phrase Bank: Breakfast Info
Problem Solver: Breakfast Info
Phrase Bank: Key Cards
Problem Solver: Key Cards
Crisis Script: No Reservation Found
Role-Play: The Receptionist
Turkish Speaker Upgrade: Check-in
Cultural Tip & Quiz
Summary & Checklist
Chapter 12: During Your Stay (A1–B2)
20 Sayfa
Chapter 12: During Your Stay (A1–B2)
20 SayfaIntroduction to Hotel Life
Phrase Bank: Housekeeping
Problem Solver: Housekeeping
Phrase Bank: Room Service
Problem Solver: Room Service
Phrase Bank: Maintenance Issues
Problem Solver: Maintenance Issues
Phrase Bank: Noise Complaints
Problem Solver: Noise Complaints
Phrase Bank: Laundry Services
Problem Solver: Laundry Services
Phrase Bank: Wake-up Calls
Problem Solver: Wake-up Calls
Phrase Bank: Local Advice
Problem Solver: Local Advice
Crisis Script: Locked Out
Role-Play: The Concierge
Turkish Speaker Upgrade: Requests
Cultural Tip & Quiz
Summary & Checklist
Chapter 13: Hotel Check-out & Billing Issues (A2–B2)
20 Sayfa
Chapter 13: Hotel Check-out & Billing Issues (A2–B2)
20 SayfaIntroduction to Check-out
Phrase Bank: Settling the Bill
Problem Solver: Settling the Bill
Phrase Bank: Mini-bar Disputes
Problem Solver: Mini-bar Disputes
Phrase Bank: Late Check-out
Problem Solver: Late Check-out
Phrase Bank: Luggage Storage
Problem Solver: Luggage Storage
Phrase Bank: Airport Shuttle
Problem Solver: Airport Shuttle
Phrase Bank: Tax Invoices
Problem Solver: Tax Invoices
Phrase Bank: Leaving Feedback
Problem Solver: Leaving Feedback
Crisis Script: Double Charged
Role-Play: The Front Desk Manager
Turkish Speaker Upgrade: Billing
Cultural Tip & Quiz
Summary & Checklist
Chapter 14: Restaurants & Cafés (A1–B2)
20 Sayfa
Chapter 14: Restaurants & Cafés (A1–B2)
20 SayfaIntroduction to Dining
Phrase Bank: Reservations
Problem Solver: Reservations
Phrase Bank: Seating
Problem Solver: Seating
Phrase Bank: Reading the Menu
Problem Solver: Reading the Menu
Phrase Bank: Ordering Food
Problem Solver: Ordering Food
Phrase Bank: Allergies
Problem Solver: Allergies
Phrase Bank: Complaints
Problem Solver: Complaints
Phrase Bank: Paying & Tipping
Problem Solver: Paying & Tipping
Crisis Script: Food Poisoning
Role-Play: The Waiter
Turkish Speaker Upgrade: Dining
Cultural Tip & Quiz
Summary & Checklist
Chapter 15: Shopping & Returns (A1–B2)
20 Sayfa
Chapter 15: Shopping & Returns (A1–B2)
20 SayfaIntroduction to Shopping
Phrase Bank: Finding Items
Problem Solver: Finding Items
Phrase Bank: Fitting Rooms
Problem Solver: Fitting Rooms
Phrase Bank: Pricing
Problem Solver: Pricing
Phrase Bank: Tax-Free Shopping
Problem Solver: Tax-Free Shopping
Phrase Bank: Payments
Problem Solver: Payments
Phrase Bank: Returns & Refunds
Problem Solver: Returns & Refunds
Phrase Bank: Defective Items
Problem Solver: Defective Items
Crisis Script: Overcharged
Role-Play: The Shop Assistant
Turkish Speaker Upgrade: Shopping
Cultural Tip & Quiz
Summary & Checklist
Chapter 16: Experiences & Entertainment (A2–B2)
20 Sayfa
Chapter 16: Experiences & Entertainment (A2–B2)
20 SayfaIntroduction to Sightseeing
Phrase Bank: Ticket Booths
Problem Solver: Ticket Booths
Phrase Bank: Tour Guides
Problem Solver: Tour Guides
Phrase Bank: Museum Rules
Problem Solver: Museum Rules
Phrase Bank: Audio Guides
Problem Solver: Audio Guides
Phrase Bank: Opening Hours
Problem Solver: Opening Hours
Phrase Bank: Event Booking
Problem Solver: Event Booking
Phrase Bank: Group Discounts
Problem Solver: Group Discounts
Crisis Script: Missed the Tour
Role-Play: The Tour Operator
Turkish Speaker Upgrade: Fun
Cultural Tip & Quiz
Summary & Checklist
Chapter 17: Health, Pharmacy, and Medical Emergencies (A2–B2)
20 Sayfa
Chapter 17: Health, Pharmacy, and Medical Emergencies (A2–B2)
20 SayfaIntroduction to Health
Phrase Bank: At the Pharmacy
Problem Solver: At the Pharmacy
Phrase Bank: Describing Pain
Problem Solver: Describing Pain
Phrase Bank: Allergies & Meds
Problem Solver: Allergies & Meds
Phrase Bank: Doctor Appointments
Problem Solver: Doctor Appointments
Phrase Bank: Insurance Claims
Problem Solver: Insurance Claims
Phrase Bank: Hospital Intake
Problem Solver: Hospital Intake
Phrase Bank: Dental Emergencies
Problem Solver: Dental Emergencies
Crisis Script: Calling an Ambulance
Role-Play: The Doctor
Turkish Speaker Upgrade: Health
Cultural Tip & Quiz
Summary & Checklist
Chapter 18: Safety, Police, and Lost Items (A2–B2)
20 Sayfa
Chapter 18: Safety, Police, and Lost Items (A2–B2)
20 SayfaIntroduction to Safety
Phrase Bank: Reporting Theft
Problem Solver: Reporting Theft
Phrase Bank: Police Stations
Problem Solver: Police Stations
Phrase Bank: Lost Phone
Problem Solver: Lost Phone
Phrase Bank: Travel Scams
Problem Solver: Travel Scams
Phrase Bank: Embassy Contact
Problem Solver: Embassy Contact
Phrase Bank: Lost Passport (Redux)
Problem Solver: Lost Passport (Redux)
Phrase Bank: Describing Items
Problem Solver: Describing Items
Crisis Script: Filing a Report
Role-Play: The Police Officer
Turkish Speaker Upgrade: Safety
Cultural Tip & Quiz
Summary & Checklist